COVID-19 measurements

COVID-19 measurements

Our 15 years of operation have enabled us to put together an all-encompassing course, which allows us to train the highest quality field guides. Here is a comparison between Bushwise and other leading providers in Southern Africa.

Bushwise continues to closely monitor the virus COVID-19 (formerly known as novel coronavirus 2019-nCoV) and follow updates from the Centers for Disease Control and Prevention (CDC), the World Health Organisation (WHO), the UK, US and Australian government travel advice, and local government health advice.

We continue to keep the health and safety of our students, staff and community members at the forefront of all of our decisions. Should we find that the risk severity increases, we will take further action and notify our students.

We are very aware the media and social media have reported a vast amount of false information and so it is vital that you only follow official advice supplied by the embassy in your area.

BOOKED AND ENQUIRING STUDENTS

WHAT DO YOU NEED TO DO?

SOUTH AFRICAN NATIONALS

If you are travelling within South Africa there is a risk of your flight or alternative public transport being cancelled. Please purchase travel insurance if you are traveling to either Johannesburg or Hoedspruit.

We also recommend you stay up to date with relevant travel information through your airline directly.

INTERNATIONALS

Please purchase travel insurance to cover you for all eventualities that may arise during your time with us. You may also wish to take out additional cancellation insurance to cover you in the event you are unable to travel.

Prior to travel please be sure to contact your local embassy in order to receive updated travel information. With updates changing frequently, we encourage students to receive the most up to date information from embassies directly. Due to the frequent updates, Bushwise is unable to provide updated travel advice relevant to each student. The most correct information can be supplied by your local embassy.

PRE-PROGRAM COVID-19 TESTING

Please ensure that you are tested for COVID-19 72 hours prior to travelling to your Bushwise program. If this is not possible due to any reason, please contact us in advance of any travel.

Once you arrive on campus, we will also be screening new arrivals for any signs and symptoms of COVID-19 by conducting temperature checks. Students will also be required to present a medical certificate proving they have not tested positive for COVID-19.

WHAT HAPPENS IF BUSHWISE CANCELS MY PROGRAM?

SOUTH AFRICAN NATIONALS AND INTERNATIONALS

In the event that Bushwise is forced to cancel a program, our first recourse will be to offer you a free transfer to another start date. Please refer to our terms and conditions for additional information.

WHEN WILL I BE NOTIFIED IF BUSHWISE CANCELS MY PROGRAM?

SOUTH AFRICAN NATIONALS AND INTERNATIONALS

In the event we are unable to run your program, you will be notified as soon as possible by phone or email and offered a free transfer to another start date. Please refer to our terms and conditions for our cancellation policies.

Unfortunately, as the situation is ever-changing, we are unable to provide you with a specific date when you will be notified of cancellation, or guarantee your program will run. If you do not hear from us, please note your program is running as planned.

WHAT HAPPENS IF I GET TURNED AWAY AT THE AIRPORT?

SOUTH AFRICAN NATIONALS

If you are taking a flight as part of your journey to the Bushwise campus, please check in with your airline. They should have the most up-to-date information on flights and cancellations. They should alert you if they expect any issues before you board your flight. In the event this does not happen, and they turn you away at departures, let us know immediately. They are likely to refund you in credit or move your flight to the next available flight.

Please ensure you check your travel insurance provider to ensure they will cover any costs in the case of cancellations.

INTERNATIONALS

Your airline should have the most up-to-date information for entry requirements from your destination. They should alert you if they expect any issues on arrival before you board your flight. In the event this does not happen, and you are barred entry by immigration officials upon arrival, immigration will likely place you on the next available flight. Contact us directly in the unlikely case when this happens.

Please ensure you check your travel insurance provider to ensure they will cover any costs for getting you back home and reimburse your course fee.

WHAT SUPPORT WILL BUSHWISE PROVIDE IF I’M UNABLE TO GET HOME?

SOUTH AFRICAN NATIONALS AND INTERNATIONALS

Bushwise will assist with arranging food and accommodation in the event you are unable to get home due to flight cancellations or other restrictions. Our staff will still be available in-country, as well as Support via telephone to help with any questions.

WHAT HAPPENS IF I, OR ANOTHER STUDENT, CONTRACTS CORONAVIRUS?

SOUTH AFRICAN NATIONALS AND INTERNATIONALS

Bushwise has an Emergency Action Plan and a dedicated health and hygiene team to handle any suspected instances of COVID-19. Alongside advice from the Centers for Disease Control and Prevention (CDC), the World Health Organisation (WHO), the UK, US and Australian Governments as well as local health authorities, we have identified best practice methods to reduce the chance of infection and transmission, including screening, preventative hygiene and sanitation procedures and initial isolation areas for any cases of potential concern.

For any cases where the patient shows specific symptoms of COVID-19, while in temporary isolation, Bushwise will contact the local health authorities and act on their advice. Should the patient be confirmed with COVID-19 and/ or need continued self-isolation, they will be placed on a separate part of the campus or off-site.

WHAT HAPPENS IF I GET QUARANTINED ON ARRIVAL?

INTERNATIONALS

In the event you are advised to quarantine upon arrival, contact us immediately. We will advise you of an appropriate place to quarantine at a nearby local hotel or bed and breakfast where we can support you.

WHAT HAPPENS IF I’M ON MY PROJECT AND THE COUNTRY SHUTS ITS BORDERS?

INTERNATIONALS

Bushwise is continually monitoring travel restrictions both into and out of South Africa. Should you be on your course and restricted to leave by the local government, Bushwise will continue to provide food, accommodation and backup programs for the period of the booked course (where possible).

Please ensure you have the contact details of your home country’s consulate in South Africa and register with them or sign up for updates if available.

WHAT HAPPENS IF MY FLIGHT GETS CANCELLED?

SOUTH AFRICAN NATIONALS AND INTERNATIONALS

In the event your flight is cancelled, and you are unable to get a new flight to your program, Bushwise will assist with transferring you to another date or free of charge.